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Technical support area. Please post any technical issues that you encounter.

Where is my draft? :/

by Susang on Wed Aug 21, 2013 1:04 pm

I am brand new to this and can not find how to retrieve my draft. Thanks for your help!

Susang
Name: Susang
Who do you know with myeloma?: Phil/Husband
When were you/they diagnosed?: Jan 5 2013
Age at diagnosis: 60

Re: Where is my draft? :/

by Beacon Staff on Wed Aug 21, 2013 1:18 pm

Hi Susang,

Welcome to the forum.

Once you are logged in to the forum, you can find drafts that you have saved in your "User Control Panel". Just go to this link,

https://myelomabeacon.org/forum/ucp.php?i=main&mode=drafts,

which will take you to the appropriate place in the User Control Panel.

If you want to finish a draft with the intention of posting it when you're done, hit the "Load Draft" button for the draft you want to finish.

If you just want to work a bit more on the draft, without any intention to post it when you're done with the editing, hit the "View/Edit" button.

Good luck!

Beacon Staff

Re: Where is my draft? :/

by Lev on Sat Sep 20, 2014 10:42 pm

This may or may not be a problem with the forum.

When using iPad and Chrome, I also often lose my half written post. Either just because I am switching to another tab or to another app. Not always, but sometimes.

Or like just now when I while writing pressed by-code to see if I could turn it on. When I returned to the post the text was gone.

It could be the forum, it could be just Chrome on the iPad, or it could be a combination.

iPad 4, iOS 8, newest Chrome.

Greetings and wishing you a good Sunday.

Lev
Name: Lev
Who do you know with myeloma?: Me
When were you/they diagnosed?: June 2014
Age at diagnosis: 57

Re: Where is my draft? :/

by Beacon Staff on Sun Sep 21, 2014 4:37 am

Sorry to hear about the problems you've had Lev.

We've not heard of this problem before, but we also don't view and post to the forum regularly using an iPad. We do regularly use Chrome, although typically an older one, and usually in Windows.

We just updated our version of Chrome, however, and started this posting before then viewing content on other websites in several other tabs of the browser. When we came back to this tab, everything was as we had left it.

So we can't duplicate the problem that you've had, at least not in Chrome on a Windows computer.

Has anyone else had the problem Lev has mentioned when making postings to the forum on an iPad?

(We know that there were problems in the past when people using an iPad would try to view Youtube videos in forum postings. For recent postings with such videos, however, that problem should be taken care of.)

Let us know if this problem continues to occur and if you can duplicate it in some consistent way.

Thanks for the feedback!

Beacon Staff

Re: Where is my draft? :/

by Lev on Mon Sep 22, 2014 8:51 pm

Another draft question,

When writing a post I can use the BB codes, but when saving it as a draft, and then going back to them I can to find them on top of the editing window?

Best regards

Lev
Name: Lev
Who do you know with myeloma?: Me
When were you/they diagnosed?: June 2014
Age at diagnosis: 57

Re: Where is my draft? :/

by Beacon Staff on Tue Sep 23, 2014 2:29 am

Hi Lev,

Thanks for your question.

As far as we're aware, a menu (almost like a toolbar) with potential bbcodes normally shouldn't appear when you are writing a posting. That functionality is turned off because we found it was confusing for most forum users.

When do you see such a menu? When you go to reply to a posting? Or when you start a new dis­cussion thread? Or both?

Beacon Staff


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