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Technical support area. Please post any technical issues that you encounter.

Profiles and private messaging

by Art on Sun Feb 12, 2012 5:17 pm

I was told that someone could not view my profile. Apparently they cannot send me a PM. How can I rectify that?

Thanks
Art Novak

Art
Name: Art
Who do you know with myeloma?: Self
When were you/they diagnosed?: 12/2011
Age at diagnosis: 40

Re: Profiles and private messaging

by Kevin J on Sun Feb 12, 2012 7:36 pm

I was able to view your profile, but could only send a PM if I was logged in.

Kevin J
Name: Kevin J
Who do you know with myeloma?: myself
When were you/they diagnosed?: Jan 2011
Age at diagnosis: 52

Re: Profiles and private messaging

by Beacon Staff on Mon Feb 13, 2012 12:43 pm

Hi Art,

Your settings for private messaging seem to be fine. Only registered users can send a private message to other registered users, and you have to be logged in to send a private message to someone using the forum's private message system.

These settings are in place to prevent unregistered users from spamming registered users.

Hope this clarifies things.

Good luck!

Beacon Staff


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