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Technical support area. Please post any technical issues that you encounter.

Connection issue for users in the Northeast

by Beacon Staff on Wed Jan 30, 2013 4:50 pm

It appears that some of our users in the northeast of the U.S. may be having problems reaching The Beacon. We're working with a couple of different Internet providers to determine the source of the problem. Our apologies for any inconvenience any of you may be experiencing.

If you are having problems reaching The Beacon through one of your Internet providers, please let us know which provider it is, and whether you're still experiencing the problem with that provider.

Also, if you experience a problem like this again in the future, please let us know right away. You can post something in this thread, or you can email us at: info [{at}] myelomabeacon {[dot]} com .

Thanks!

Beacon Staff

Re: Connection issue for users in the Northeast

by Beacon Staff on Thu Jan 31, 2013 11:38 am

We've been told by our Internet service provider that this issue has been resolved. Testing that we have done also indicates that the problem no longer is occurring.

However, if anyone is still having problems accessing the site, please let us know. You can post information about the problems here, or send us an email.

Thanks again for your patience.

Beacon Staff


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